If you’re planning to register for JAMB and you’re wondering how to get your JAMB profile code through email, you’re not alone. The JAMB profile code is a 10-digit number that is crucial for registration. While the traditional method of obtaining it via SMS is popular, many candidates encounter issues such as delayed responses or failed attempts. Thankfully, email offers an alternative route. In this comprehensive guide, we’ll walk you through everything you need to know about getting your JAMB profile code through email, step-by-step, with practical solutions to common problems.
What Is a JAMB Profile Code and Why Do You Need It?
The JAMB profile code is a unique 10-digit identifier that every prospective candidate must generate before registering for the Unified Tertiary Matriculation Examination (UTME) or Direct Entry (DE). It ties your biodata to the JAMB registration portal, enabling you to track your application, correct errors, and receive vital information throughout the admission process.
Typically, candidates get this code by sending their name via SMS to a designated JAMB shortcode (55019 or 66019). However, due to network issues, insufficient airtime, or technical glitches, the SMS method doesn’t always work. This is where using your email to retrieve your JAMB profile code becomes helpful.
Can You Really Get Your JAMB Profile Code Through Email?
Yes, but not exactly in the way many candidates think. JAMB does not allow direct generation of profile codes via email. However, once you register or attempt to register, your JAMB profile code is often sent to your email as part of your registration confirmation or correspondence.
If you’ve already started the registration process and used your email address, there’s a good chance that JAMB has sent your profile code to that email. By checking your inbox carefully—especially folders like Spam or Promotions—you may find the message that includes your profile code. Additionally, if you have previously created a JAMB profile online, the code may also be retrievable via the JAMB e-facility portal using your email login.
So while email is not the primary method to generate a profile code, it is a reliable alternative way to retrieve or recover it.
Steps to Retrieve Your JAMB Profile Code Through Email
1. Check Your Email Inbox and Folders
If you’ve previously interacted with JAMB using your email—either during e-PIN purchase or registration—JAMB would typically send you confirmation messages. These often contain your name, registration details, and profile code. Open your email app or Gmail account, and use search terms like:
“JAMB Profile Code”
“UTME Registration”
“JAMB ePIN”
Check folders like Spam, Promotions, or Updates, as automated emails from JAMB sometimes land there.
2. Use the JAMB eFacility Portal
If you’re unable to find the code in your email, visit the JAMB eFacility portal. Log in using the email and password you registered with. Navigate to your dashboard, and under “My Profile” or “My Registration,” you’ll likely see your profile code along with other details.
If you forgot your login password, click on “Forgot Password” and follow the email recovery steps to regain access and retrieve your code.
3. Contact JAMB Support via Email
If none of the above works, send a formal email to support@jamb.gov.ng. Use a clear subject like “Request for Profile Code Retrieval” and include your full name, email address used during registration, phone number, and NIN. The JAMB team typically responds within 24–72 hours.
How to Avoid Issues While Getting JAMB Profile Code via Email
1. Register with a Valid and Accessible Email
Always use a working and accessible email address when registering on the JAMB portal. Many candidates use random or outdated emails and later struggle to access vital information like their profile code or exam schedule.
Create a Gmail account with your real name and verify it with your phone number to ensure you can recover it if locked out.
2. Keep Your Email Login Credentials Secure
Write down or store your email login details securely. Don’t share them with cybercafés or third parties unless absolutely necessary. If someone else gains access to your JAMB-related email, they could potentially alter your details or mislead you.
3. Monitor Communication from JAMB
Once registered, regularly check your inbox for updates from JAMB. They often communicate important information like exam centers, exam dates, and confirmation codes via email. Adding noreply@jamb.gov.ng and support@jamb.gov.ng to your email contact list helps prevent messages from going to spam.
Alternative Ways to Get Your JAMB Profile Code If Email Fails
1. Using SMS (Standard Method)
Send your NIN as an SMS in the following format to 55019 or 66019:
-
Open your phone’s messaging app.
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Send a text message in this format:
NIN <space> Your 11-digit National Identification Number (NIN)
For example: NIN 12345678901 -
Send this SMS to either 55019 or 66019.
Make sure you have at least ₦50 airtime. If successful, you’ll get your 10-digit profile code instantly.
2. Through CBT Centers
Accredited CBT centers can also help you retrieve your profile code. Simply provide your NIN or registered phone number. They can check the backend of the JAMB registration portal and print out your profile slip with the code.
3. Through the JAMB Mobile App
The JAMB Mobile App, available on Google Play Store, can also be used to create a profile and retrieve your code. Use your NIN and email to log in, and your code should appear under your registration summary.
Common Issues and Solutions When Retrieving Profile Code via Email
1. Email Not Found or Deleted
If you accidentally deleted the JAMB email containing your code, check your Trash folder and restore it. If it’s permanently gone, contact JAMB support and provide details they can use to resend the email.
2. Wrong Email Used During Registration
If you entered the wrong email during your initial registration, recovering your profile code via email might be impossible. In such cases, you must visit a JAMB CBT center with your NIN and ID for help.
3. No Profile Code in the Email Received
Sometimes, JAMB sends an email without clearly displaying the profile code. If this happens, copy the email content to Notepad or Word, and search for any 10-digit number that might be the code. If unsure, forward the email to JAMB support for clarification.
Conclusion
Retrieving your JAMB profile code through email is a practical alternative if you’re unable to use SMS or if you lost your initial code. While it’s not the official method for generating the code, email plays a significant role in recovery and communication with JAMB. Always ensure your email is active, secured, and frequently checked. If you encounter any problems, use the JAMB portal or reach out via their official email support for assistance.
Remember, your profile code is essential for buying your JAMB ePIN and completing registration—guard it carefully.
FAQs
Can I generate my JAMB profile code directly through email?
No, you cannot generate the code through email directly. However, you can retrieve it if it was sent to you during registration.
How long does it take to receive my JAMB profile code via email?
It usually takes a few minutes to hours after you register or request it. If not found, check your spam or promotions folder.
I lost my JAMB profile code. Can I still retrieve it through email?
Yes, as long as you used a valid email during registration. Search your inbox using keywords like “JAMB” or “Profile Code.”
Can I use someone else’s email to retrieve my JAMB profile code?
No, JAMB strongly advises using your personal email. Shared emails can lead to confusion and loss of access.
What should I do if I entered a wrong email during JAMB registration?
Visit a JAMB-accredited CBT center immediately to correct the error and recover your profile code.
